After missing its set date to release the much-anticipated decoders last year, TSTV claims its decoders are now fully available. According to the company’s Twitter post yesterday, the decoders can now be ordered all across the country.
— TSTV (@tstvafrica) April 1, 2018
The news doesn’t come as a big surprise, though–the company first announced the new date a couple of weeks ago.
Now, considering this announcement came on April Fools Day and the company’s past history, a lot of people are skeptical to the news. And customers are right to be. The decoder on sale is nothing compared to the mouth-watering offer TSTV offered last year.
When a person who hurts you tried to enter your life again 🙅🙅 pic.twitter.com/j5Y0ujhCac
— Classy Uncle 🇳🇬👌 (@SaniJijitar) April 1, 2018
Last year, TSTV promised customers internet-enabled decoders. The decoders are supposed to run with internet data and be WiFi-enabled. This makes the decoders some sort of modem, allowing video conferencing and data sharing.
The company even promised 10GB data for N3000, and 20 GB extra data. Pausing the subscription and recording videos with PVR are other features advertised. The plan was to make Pay-TV more flexible and affordable in Nigeria.
The one for data should be out in June. This is sassy no internet capability. The one with internet capability will be dexterity.
— Afolabi Babatunde (@afolabitunde) April 1, 2018
Unfortunately, all these are for the Dexterity decoder (which will be available by June). Instead, TSTV is selling the Sassy decoder. The Sassy decoder has a few of these features, such as the PVR and subscription pausing. But it’s not internet-enabled, and it lacks WiFi capability.
Yet, it does offer the same affordable subscription prices. These include the N200 for daily subscription, N500 for 3-day subscription and N750 for weekly subscription.
Is premier league and champions league matches are transmitted on the sport channels?
If yes, how can I get it in Lagos island.
If no don’t even bother
— Olu-Thomas Ayobami (@oluthomas03) April 1, 2018
TSTV promised us BeIN sport channels and where’s it in the Sassy decoder or are we going to wait for the next decoder to come out? I’m not buying decoders for movies or any other things but buying it because of live football games from the top leagues in Europe.. 😎
— Timmy Akorede Cash (@Godk01) April 2, 2018
Additionally, the Sassy decoder sells for N3,500, as opposed to Dexterity’s N5,000. However for that price, Sassy has about 70 channels. But most importantly, it lacks premium sports channels, a high in-demand feature.
Away from this, TSTV still doesn’t seem to have its act together. A few customers complained that they got the decoder but no dish. Normally, you should get both at the time of purchase or delivery. So why the holdup, TSTV?
Very painful here in IBADAN WE CAN GET TSTV DECODER VERY BAD .GETTING TO DEALER AGAIN THERE WAS ISSUE OF DECODER FROM ABUJA DUE TO LOGISTIC LATER DECODER WAS NOT COLLECTED DUE TO NO DISH .THESE WAS DEALER COMPLAIN .
— ADEWUMI IDOWU JOSEPH (@jossycomunicati) April 1, 2018
Why making decoders available without dish and LNB? Ah nawa for you o.
— adejare dare (@adejareseyi) April 2, 2018
Reminds me of FSTV in 2004 when they sold dishes without the mounting pole.
— Dele Cyber (@DeleCyber) April 2, 2018
By now, one would have expected that the TSTV team got its act together. Considering the sort of competition it expects from DSTv, TSTV still seems somewhat unprepared.
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