Twitter is Serious About Solving its Trolls Problem and You can be of Help

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Twitter CEO, Jack Dorsey is eagerly searching for solutions to trolling, hate speeches, cyber-bullying,  and political manipulation on the social media platform. To be able to achieve that, Twitter is interested in understanding the nature, or “health,” of conversations on its platform.

Jack Dorsey tweeted a long thread acknowledging the platform’s non-successes in handling harassment and is asking for ideas to help fix it.

On an official blog post, it stated that:

Twitter’s health will be built and measured by how we help encourage more healthy debate, conversations, and critical thinking; conversely, abuse, spam and manipulation will detract from it. We are looking to partner with outside experts to help us identify how we measure the health of Twitter, keep us accountable to share our progress with the world and establish a way forward for the long-term.

How Would the Proposals Work?

Cortico, a nonprofit research organization had introduced the idea and has its own suggestions for measuring conversation on Twitter. However, with this initiative, Twitter is casting a wider net, seeking “proposed health metrics, and methods for capturing, measuring, evaluating and reporting on such metrics.”

The organization that wins the bid will have access to Twitter’s data and will be expected to put out research, products, and suggestions for how to foster healthy dialogue on the platform.

Jack Dorsey acknowledges that Twitter’s approach to trolling had been largely reactive, instead of proactive. He explained that the issues would be dealt with using the doctor-patient approach.

Dorsey regrets Twitter’s failure to forestall abuse on the platform.

Do you want to be a part of this? Well, you’re in luck–the proposals for Twitter’s healthy conversations initiative are due April 13.


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